Privacy Policy

Personal Information: When you submit consultation requests, we collect your name, email address, phone number, and any health information you choose to share.

Website Usage: We may collect information about your website interactions, including pages visited, time spent on site, and referral sources.

Contact Interactions: Records of phone calls, emails, and in-person consultations for service delivery and follow-up purposes.

Service Delivery: To contact you about consultation requests, schedule appointments, and provide requested treatments and services.

Communication: To send appointment reminders, follow-up care instructions, and important updates about your treatments.

Improvement: To analyze website usage and improve our services, but only in aggregated, non-identifying ways.

Legal Compliance: To comply with applicable healthcare regulations, including HIPAA requirements for medical information.

What We Collect: When you opt in to receive text messages, we collect your mobile phone number and your consent preferences for different types of messages (service reminders vs. marketing communications).

How We Use Your Mobile Information: Your phone number is used to send appointment reminders, service confirmations, and (with separate consent) promotional offers and wellness tips.

Message Frequency: Message frequency varies based on your interactions with us and your preferences. Service-related messages are sent as needed for appointments. Marketing messages are typically sent 2-4 times per month.

Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier plan.

How to Opt Out: You may opt out of text messages at any time by replying STOP or OUT to any message you receive. You will receive a confirmation message and no further texts will be sent.

How to Get Help: Reply HELP to any message for assistance or contact us at (860) 764-4133.

For complete SMS terms, please see our SMS Terms & Conditions.

Secure Transmission: All form submissions and data transfers are encrypted using industry-standard SSL security.

Access Controls: Only authorized staff members have access to personal information, and only for legitimate business purposes.

HIPAA Compliance: Medical and health information is protected according to HIPAA guidelines and healthcare privacy regulations.

Data Retention: We retain information only as long as necessary for service delivery and legal compliance.

We DO NOT sell, rent, or trade your personal information.

Service Providers: We may share information with trusted service providers (like appointment scheduling systems) who assist in service delivery and are bound by confidentiality agreements.

Legal Requirements: We may disclose information when required by law or to protect the safety of our patients, staff, or the public.

Medical Referrals: With your consent, we may share relevant medical information with referring physicians or specialists.